PINKSTIX

FAQ

Is my transaction information secure?

PayPal protects your financial information with industry-leading security and fraud prevention systems. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure.

What are the payment options?

We accept Visa & Mastercard with Paypal for payment.

What are your shipping fees?

FREE ground shipping when you spend $100.00 or more before tax. For order less than $100.00, there is a flat rate shipping charge of $9.95 to Canada and Continental USA.

Does PINKSTIX offer international shipping?

We currently do not offer flat rate shipping outside Canada & Continental USA, however, you can email us at info@pinkstix.com with your address and we can check the shipping rate for you.

How do I change or cancel my order?

If for any reason you would like to change or cancel your order, please contact us at info@pinkstix.com as soon as possible. We cannot cancel or change an order once it has entered the shipping process.